Do I still need to post the document to the Consulate-General or come in person?

No.

All visa applications must be submitted through the e-Visa portal (https://thaievisa.go.th/). Please note that applicants are no longer required to post anything to the Consulate-General and the Consulate-General does not accept walk-ins or drop-offs.

What is a stickerless e-Visa?

The Consulate-General is currently using a new e-Visa system which no longer requires the applicant to submit his/her passport and original supporting documents through post/in-person.

The outcome of the application will be sent via email.  Successful applicants will receive their e-Visa via e-mail, and must print out the e-Visa to be presented to airlines and Thai Immigration.

Currently, applicants can apply for every types of visas through the e-Visa portal except the Thailand Elite visa.

What is the process of getting a stickerless e-Visa?

1. Check whether you need a visa to travel to Thailand:

*If the purpose is tourism with a stay less than 30 days in Thailand, Australian passport holders do not need a visa. Their entry will come under the "VISA EXEMPTION" scheme.  The period of stay cannot be extended. 

2. If you need a visa, you may apply for an E-visa at www.thaievisa.go.th :

- If the visa application is approved, you will receive the e-Visa via email.
- If the Consulate-General needs more information/documents, the Consulate-General will send a request via email.

For more information regarding the e-Visa, you can check the webpage to see the Video User Manual (click here) or download the Manual here.

What is the processing time for e-visa?

Applicants are highly recommended to apply for a visa  one month before the intended travel date.

Many factors play a role in the visa processing times. However, you should see the updates on your visa application dashboard within 10 business days.  (To check the status, please sign in to the www.thaievisa.go.th)

How to check your e-Visa application status?

The applicant must check their visa status at www.thaievisa.go.th (click here to see how to check the status online). The Consulate-General cannot check the e-Visa application status on the applicant’s behalf.  

Note: The visa application process starts when all the required documents are uploaded. After the submission of all documents, expect up to 5 days for the visa application status to be updated.

If the visa application status does not update, it is likely your application is not complete or the provided documents did not meet the requirements. In cases where the Consulate-General requires more information or documents, the Consulate-General will send an email to the applicant directly. Please check your email thoroughly by searching for emailsfrom [email protected]

If the application status is "Payment problem / Pending payment", what should I do?

If the application status is "request document" but I don't know what is/are being requested, what should I do?

In cases where the Consulate-General needs more information or documents, the system will automatically send an email directly to the applicant (at email address provided in the system). Please check your email thoroughly by searching any email from [email protected], including your junk/spam box.

If there is no email from the Consulate-General, and would like to inquire about the requested document, you can email to [email protected] with your question. Please include Full Name, Passport number, and Type of visa requested in the email.

Due to the large number of emails that the Consulate-General receives, please allow 2 business days for a reply.

If the application status is "delivered visa by email" but I cannot find it

If the application status is "delivered visa by email" but there is no email from the Consulate-General, you can also sign in to your account on Thai e-Visa portal to download the e-Visa.  Some devices or web browsers may not show the full page of the portal, please ensure to scroll to the right and down to see all information.

The Consulate-General requests a Foreign Insurance Certificate but I am not sure where to get it

Certain types of visas (i.e. O-A and O-X) require the applicant to submit Foreign Insurance Certificate with three signatures from the Insurance Company. 

 A list of Thai insurance companies participating in the scheme can be found here: http://longstay.tgia.org

What are: 1) Validity of visa, 2) Length of stay in Thailand, 3) Extension of stay?

Validity of visa refers to the period that travellers must use that visa to enter Thailand. This is not the permitted period of stay in Thailand which will be determined by the Immigration Officer at the port of entry. 

Length of stay in Thailand refers to the permitted time period that the traveller may remain in Thailand. This will be determined at the port of entry with a stamp from the Immigration Officer.

Extension of stay: If travellers would like to extend their period of stay in Thailand, they must contact the Immigration Bureau directly when they are in Thailand. (click here for the Immigration Bureau website)

Can the visa be renewed?

Visas cannot be renewed.  Applicants must apply for a new visa. Should you need to get a new visa, please apply through Thai E-visa portal.

If my visa information is incorrect, how do I fix it?

Your visa will be issued based on the information applicants fill in the system. Please make sure that you fill in information correctly and provide truthful information.

Once the application has been submitted, the information cannot be revised.  If your information is incorrect, you must reapply for a new visa and pay the visa fee again.

Please double-check your information before submitting your application.

Can one account be used to apply for more than one person?

Yes.

Travellers who plan to travel with family, friends, or coworkers may apply under one account on the Thai e-Visa portal. One person can create an account and use the account to apply for family members/friends/coworkers.  There isno need to create an account for each person.

However, a visa application is for each individual.  Please make sure that you complete the application for every traveller.